Using Google My Business to Generate Leads

Have you googled your business lately? Every small business can make a killer digital display, like the one below, that shows up on Google. By using Google My Business

The Ultimate Guide to Google My Business

Google My Business is a free marketing tool that connects customers with businesses. By spending a few hours creating an account, you can drastically increase your chances of being found online and collecting revenue. Use this free and quick scan to get a report on all your online directory listings.

The 10 advantages of Google My Business.

Google says 50 percent of mobile consumers that search for a local business visit it within a day of the search, and 18 percent of consumers make a purchase. Sound like something your business should be a part of? Absolutely.

Google My Business will do more than create the display above; it has a lot to offer.

It’s free. Yes, FREE.
It serves as the ultimate business directory with pertinent business information accessible to customers instantly.
All of the information you list is clickable. Customers can click your phone number to call on their smartphones, or tap your website address to see your site.
The information looks great on any device, including smartphones.
Both local and online businesses can use it.
You can post pictures and videos to your page.
You can access metrics to see how many people are looking for and finding your site.
It drives traffic to your website.
Customers can read and add reviews.
You have one centralized dashboard with access to Google+, Insights, Reviews, Hangouts and Google Analytics.
Set up:

1. Get started by signing up with Google My Business.

2. If your business has a physical address, you’ll enter it. If your business is online, you’ll create a brand page

3. If you don’t have a Google+ account, you’ll have to set up one up at the same time.

Verify your business by postcard or phone. None of the information you enter will appear online until you verify your business.

5. Enter business information.

Tips to enter attractive information on your page.

From the main dashboard, you’ll see this info bar at the top.

From this location, you’ll enter or edit the following:

-Identify photos. These photos include your profile picture and logo.
-Interior photos. Shots inside your store or business.
-Exterior photos. Shots of your building.
-Photos at work. Pictures that represent what you do.
-Team photos. Pictures of you and your employees.
-Additional photos. Any pictures that don’t fit into the categories above can go here.
-Google suggests adding three photos to each category. Some of the pictures, like your profile picture, have suggested dimensions too. It’s best to start with a picture that’s landscape (horizontal) and crop or enhance it with a tool like PicMonkey.

Make sure your pictures are clear and crisp. It probably goes without saying, but don’t use any picture that you wouldn’t put on a paid advertisement.

These statistics provide inside information that allows you to make decisions and customize content to your niche audience.

Aside from your business information, you’ll see several other features on your dashboard. Here’s a look at the additional components on your dashboard, along with things you need to know about each section:.

It provides a more in-depth look at your website traffic, whereas Insights is just looking at the traffic garnered on your Google My Business account.

Pick a business category, or several.
There are hundreds of business categories to choose from. You want to describe what your business is, not what it does. You would enter “Pet Supply Store” not “Pet food and toys.”.

Google Analytics.
Google Analytics provides the master key to all things analytics. This tracking tool, which is also free, provides statistics on your website traffic and audience. You can integrate Google Analytics with VerticalResponse to see how your emails impact our site traffic too.

Every small business can make a killer digital display, like the one below, that shows up on Google. Google My Business is a free marketing tool that connects customers with businesses. Google makes business suggestions to users based on the information you provide. If your business isn’t on Google+, you’ll create an account at the same time you set up your business page. Google My Business can connect your business with customers on the other end of those searches.

Insights.
How many people have seen your digital display? Are people interacting with your posts on Google+? You have access to a wealth of analytics under the “Insights” tab.

Reviews.
Google My Business hosts a review page so your customers can leave public feedback. You can monitor and respond to reviews through your dashboard.

Encourage customers to leave reviews. Remind them at the checkout, or send an email asking them to leave feedback with a link to your Google My Business page.
If you get bad feedback, don’t panic. If it violates the review policies, you can flag it and Google will review it and take action.
Respond to positive reviews too. Thank customers for taking time to share their comments.
Start a hangout.
Need to host a quick conference call? You can start a Google+ Hangout, which is a free video chat service, right from your dashboard. It allows you to talk with up to 10 people and share screens.

Conclusion: Four out of five consumers conduct local searches on search engines to try and find the right business to meet their needs. Google My Business can connect your business with customers on the other end of those searches. With just a small investment of time, you can create a free way to attract customers.

You can enter more than one category too. If your business specializes in more than one category, add it.

You can customize the information you see. Just pick the stats that you want to compare and they will show up on a chart. It’s an easy way to compare stats.

Business summary
Phone number
Website
Business category
Hours of operation
Address (if you have a physical store).
Pictures or a virtual tour.
Some of the information that you enter is self-explanatory. Your phone number is your phone number. We have a few tips to maximize your business introduction, category, and pictures.

There are three main sections: visibility, engagement, and audience.

Here are a few tips when it comes to reviews:.

Uploading pictures.
There are more photos to upload than just your profile and cover art here. Pictures are broken into six categories:.

You can post to a Google+ account right from your dashboard. You can type in an update, or share photos, links or videos. You can even create an event with a simple click.

Google+.
If your business isn’t on Google+, you’ll create an account at the same time you set up your business page. While many businesses flock to Facebook and Twitter, Google+ is the up-and-comer in the social world. Searchmetics predicts Google+ will overtake Facebook in social sharing by 2016.

Business introduction.
Provide a clear, concise summary of your business. A sentence or two will work. Use descriptive words that paint a picture for your customers.

Why is this so important? Google makes business suggestions to users based on the information you provide. If you enter the wrong category, it’s not likely your business will show up in the recommendation area.

Visibility shows you the number of views that your profile, photos, and posts get. You have access to graphs and can change the data to show the last 7, 30 or 90 days.
Engagement shows you how your audience is interacting with your posts. You’ll see stats on +1 clicks, shares, and comments. You can set the graphs to show the last 7, 30 or 90 days.
Audience shows you a breakdown of the people following you. If you notice customers are interacting with your Google+ posts mostly on Friday, save your best content for that day. If your Insights show a strong presence in anther country, consider sharing more links that pertain to those customers.

Alex

About Alex

CMO & Co -FounderAlexander J. Kubicek is a University of Pittsburgh graduate with a focus in business marketing & communications within the digital space. He is a Certified Customer Acquisition Specialist (CCAS) providing cutting edge knowledge & insight in to paid advertising and traffic within the digital marketing realm to gain new customers for MPeMG & our clients. He was a Co-Foundering of this company while he was still in his undergraduate studies, Kubicek went on to help develop two state-of-the-art platforms for MPeMG, giving clients the opportunity to achieve all of their digital marketing needs in one convenient place. These platforms offer both complete DIY (Do It Yourself) & DFY (Done For You) services.